144 pairs donated to Pad the Mitten, The Detroit Period Project, and I Support the Girls Detroit as of 10/2024
EcoFlo's Privacy Policy
Effective October 9, 2023
Please Read Carefully
EcoFlo cares deeply about the privacy of our site's visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how EcoFlo ("we", "our", "us") collects, uses, and shares your Personal Information. It also includes an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all of our site visitors. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
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Before accessing or using our Services, please read our Privacy Policy and ensure that you fully understand our practices in relation to your Personal Information. If after fully reading our Privacy Policy you remain opposed to our practices, you must leave our site and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please scroll to the bottom of this page to find our contact information.
1. What 'Personal Information' Do We Collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; the e-mail address that you may provide while making a purchase with EcoFlo; computer and connection information and purchase history. Our website is powered by Wix. Wix may use software tools to measure and collect session information. This includes page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Wix may retain our users' Personal Information for as long as our EcoFlo user account with Wix is active. In addition, we ask for and may collect Personal information about you, such as your name, home address, phone number, email address, commercial information (credit card information when you make a purchase with us). We also collect identifiable information, including name, email, password, payment details, credit card information, and product reviews.
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We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.
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To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or EcoFlo closure of such data, the purposes for which we process it, and the applicable legal requirements.
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Wix has implemented security measures designed to protect the Information that you share with EcoFlo. Payment information, such as a credit card number, through our purchase forms is protected by an industry standard SSL/TLS encrypted connection. Wix regularly maintains a PCI DSS (Payment Card Industry Data Security Standards) certification. Wix also frequently monitors its systems for potential attacks and seeks new ways to enhance the security of its Services.
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Aside from these measures taken by Wix, we cannot and do not guarantee the complete protection and security of your Personal Information. As advised by Wix, be sure to set strong passwords for your account and avoid providing us or anyone else with sensitive Personal Information that, upon EcoFlo closure, you believe could cause you substantial harm.​
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If you engage with us through a social media account, we may collect account information. To the extent you connect an account managed by third parties such as social media sites (e.g., Instagram) with an EcoFlo account, you authorize EcoFlo to have access to information related to that account (as permitted by the terms of service of your account with that social media site) and agree that EcoFlo may collect, store and use such information in accordance with this Policy. If you do not want to provide us with this data, please modify the privacy settings on your applicable social media account.
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2. How do we use this information?
Through the process of conducting a transaction through our website, we collect Personal Information that you give us. This includes your name, address, phone number, and email address. Your Personal Information is also stored with Wix to assist us with managing contacts. As such, Wix is solely a "Processor" of information and not the "Controller". Wix does not have a direct relationship with our site's users. The information we collect is used to:
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1. Ensure best products and customer support
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We use Personal Information to process and deliver product orders, notify you of your order's status, and to address any inquiries or complaints. For instance, Personal Information may be used if you contact our customer service. We will use your Information such as order information, email, name, or phone number to provide you with the best service possible.
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Customize experiences on our Services and gain insights into our customers and communities and operate, maintain, improve, and promote the Sites and the Services.
We use Personal Data to present products and content tailored to you, your interests and location. Our use of Personal Data may also help you engage with other users of our Services. We also use Personal Data for quality assurance, to monitor and improve customer support and the Services, including monitoring browsing activity and session replays, and to better understand our customers and other individuals who access our Services, which helps us develop more interesting and relevant products and services.
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2. Promote EcoFlo through direct email marketing services.
If you choose to sign up for our email newsletter, we will use your email to assist with marketing and providing you with information on our products through our newsletter.
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Connect you with third-party products and services.
We use the data we collect to provide third parties with the information required to enable those third parties to fulfill products or services that a EcoFlo user has ordered.
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3. Communicate with our customers
We may use Personal Information, like your email or phone number, to contact you about the EcoFlo product(s) that you have purchased or used, and to notify you of products and promotions.
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4. Administer and Analyze Surveys or Promotions
We may use your Personal Information to communicate promotional activities and offers to you and conduct market research. If you participate in any of our Google Forms surveys, we will use your responses to assist us with marketing, supplying, product fixes, website fixes, shipment, and more.
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5. Operate EcoFlo- business effectively
We use Personal Data to use analytics, monitor trends, apply statistics and determine usage and performance of the Services, for purposes of data aggregation and centralization, to engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving EcoFlo-, and for various aspects of operations including suppliers, business development, finance related analytics etc.
6. To protect any legitimate business interests and legal rights we have
Where required by law or where we believe it is necessary, we use the data we collect from you to protect our legal rights and the interests of others. This includes using such data to secure and protect your information and our interests, comply with any applicable legal or regulatory requirements, legal basis including legitimate interests or consent, or other legal obligation, to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to protect the integrity of our Services, employees and users, to analyze user patterns to optimize web presentation, to identify and prevent error, negligence, and crime, for audit functions, to enforce our agreements (such as terms of use, terms of sale and this Privacy Policy), and to resolve disputes.
7. We may add Personal Data we collect from you with information provided by reputable third party sources. We may combine Personal Data with information we receive from joint marketing partners, public databases, publicly available pages on social media platforms and other third parties, to give us better consumer insight into your needs, help us tailor our communications with you, deliver marketing messages to you and improve our business. For example, we may obtain updated email address information from email-change-of-address vendors or purchase third-party marketing data and address information and add it to our database to send you offline marketing materials, better direct our advertising and provide pertinent offers we think you are more likely to be interested in. You can opt-out of us combining your personal information with the information lawfully collected from third parties by contacting us using the contact details set out below.
3. How do we use cookies and other tracking tools?
We, along with Wix and its Third Party Service Providers, use cookies and other similar technologies in order to ensure that our services perform properly, to analyze performance and marketing activities, and to personalize our visitors' experience.
Our site is built using a Wix template. Wix uses cookies for several reasons: to provide an amazing experience for us and our site visitors; to identify users who registered to our site; to monitor and analyze site performance; operation, and effectiveness of Wix's platform; and to ensure that the platform is secure and safe to use.
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To learn more, visit our Cookie Policy.​​
4. Communications from EcoFlo-
4.1 Promotional messages
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We may use your Personal Information to send you promotional content and messages by e-mail if you choose to sign up for our e-mail newsletter.
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If you do not wish to receive such messages, please email us at info.EcoFlo-@gmail.com to unsubscribe.
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4.2 Service and Billing Messages
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We may also contact you with important information regarding our products. When you place an order with us, we will e-mail you a copy of your billing information along with your package's tracking number. You cannot opt out of these messages.
5. Children
The Services are intended for general audiences and are not directed to children. As a general matter, we usually do not knowingly collect or process personal information from children under the age of 16, unless a lower age is provided or allowed by local law.
6. Data retention
Our site, along with Wix, may retain your Personal information for as long as your EcoFlo- user account is active. or as needed for other obligations including disputes resolution, fraud prevention, regulatory requirements, improving our services or maintaining security, and in each case, as consistent with applicable law. Non-personal information that has been sufficiently aggregated or anonymized may be retained for a longer period.
7. Data Security
Wix has implemented security measures designed to protect all of the Personal Information. Sensitive payment information, such as a credit card number, goes through Wix's designated purchase forms and is protected by an industry standard SSL/TLS encrypted connection. Wix continuously maintains a PCI DSS (Payment Card Industry Data Security Standards) certification, in addition to regularly monitoring its systems for possible threats.
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Aside from these measures taken by Wix, we cannot and do not guarantee the complete protection of your Personal Information. ​Please note that security measures may change or be unavailable from time to time and no data transmission over the Internet or any wireless network is 100% secure.
8. Third-party websites
Our site may contain links to other websites. We are not responsible for these websites’ privacy practices. This Policy does not apply to, and we are not responsible for, for the content of such third party features or the privacy practices, including third-party cookies, web beacons, or other tracking technologies, of such third parties. EcoFlo- highly recommends that when you leave our site to visit such websites, you stay aware and read the privacy statements of each website you visit. EcoFlo-'s Privacy Policy does not apply to these linked third party websites and is not responsible for them.
9. How to Contact Us for questions or complaints
EcoFlo welcomes questions and comments about this Privacy Policy. You can contact us by emailing us at info.ecoflo@gmail.com or writing to us at:
Attention: Privacy Office
43422 W Oaks Drive #423, Novi, MI 48377
Initial Dispute Resolution: If you have any concerns or issues related to our privacy practices or this Privacy Policy, please contact us at the address above. We will make every effort to resolve your concerns.
Binding Arbitration: If you and EcoFlo LLC cannot resolve a dispute through initial discussions, both parties agree to attempt to resolve the dispute through binding arbitration in accordance with the laws of the State of Michigan, USA. Any such arbitration will be conducted in Michigan.
No Class Actions: You agree that any claim against EcoFLo, LLC, will be brought solely in an individual capacity and not as a plaintiff or member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one individual or otherwise preside over any form of a class or representative proceeding.
Governing Law: This dispute resolution clause and any disputes arising out of or related to our privacy practices or this Privacy Policy will be governed by and construed in accordance with the laws of the State of Michigan, without regard to its choice or conflicts of law principles.
Time Limitation: You agree that regardless of any statute or law to the contrary, any claim arising out of or related to our privacy practices or this Privacy Policy must be filed within one (1) year after such claim arose; otherwise, it is permanently barred
10. Severability​
In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
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11. Force Majeure
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Definition: For the purposes of this Privacy Policy, "Force Majeure Event" shall mean any event beyond the reasonable control of EcoFlo, LLC, including but not limited to acts of God, war, civil unrest, terrorism, strikes, internet service provider failures or delays, or denial of service attacks.
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No Liability: EcoFlo, LLC, shall not be deemed to be in breach of this Privacy Policy, nor liable for any failure or delay in performance, arising from or attributable to any Force Majeure Event.
12. Amendments
Our Privacy Policy may be updated as required by law. Additionally, we may alter our Privacy Policy to reflect changes to our Personal Information collection, usage and storage practices. The most current version of this Policy will be effective at the time it is posted. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Policy. If you have a registered account, we may notify you of any changes to our Privacy Policy via email and/or we may ask you to affirmatively acknowledge and consent to the changes the next time you use our Services.